Festival Operations Manager

Full Time
Job Description

We are expanding our global esports gaming & festivals operations team in North America and looking for our next Festival Operations Manager to help us grow and support our legendary DreamHack festivals and esport events across North America.

This is a great opportunity for somebody who shares our passion for gaming lifestyle events and in return gets to drive the full life cycle of event operations, from early-stage development of budgeting and defining concepts, to event logistics and on-site event operations oversight and everything in between.

At ESL Gaming, we bring moments of magic and provide skills for thrills to hundreds of millions of people, every single day. We pride ourselves having enabled and empowered the global esports industry for more than two decades – “Creating a World Where Everybody can be Somebody”. Our Passion, Craft and DNA are to create and shape the world of esports, gaming tournaments, leagues and events through our millions of players, fans, heroes, through our people, and culture.

This is one of many reasons why ESL is a magical workplace where anything is possible and where you will thrive and experience a game-changing career.

Are you ready for a Game-Changing Career Experience?

As a Festival Operations Manager at ESL, you are surrounded by some of the brightest minds in gaming. Our hierarchies are flat, and your ideas and opinions are constantly in demand. Each day will be met with complex and challenging tasks we are going to solve together. Quick decision making allows us to create products & events which shape and define the nature of the esports market. We value team chemistry and teamwork above anything else, creating a friendly and fast paced work environment.

As a Festival Operations Manager, you will be part of our Project & Event Operations team which is responsible for the planning and execution of all our festival & esports events in North America. The Festival Operations Manager leads and develops plans to successfully deliver projects which meet the cost, timescale, and quality parameters in line with overall business objectives, ESL guidelines, and policies.

What you’ll do:

  • Responsible for planning and execution of events and productions in North America
  • Work as a local event manager to ensure smooth and high-quality execution
  • Budget tracking and cost responsibility of assigned areas
  • Managing internal and external timelines for event production
  • Assist with the set-up and production on site, ensuring the delivery of a high-quality event
  • Oversee and support venue management
  • Work closely with our external partners, as well as internal stakeholders, to make sure we meet and exceed our expectations

What you need:

Must have:

  • Minimum of 3 years of event management experience
  • Project management experience, planning, initiating, monitoring, and implementing events together with a team
  • Excellent organizational skills, and the ability to carry out several tasks at the same time
  • Demonstrated ability to communicate in the English language, both spoken and written

Extra XP:

Nice to have:

  • Experience, knowledge, and understanding of esports and gaming
  • Knowledge of staging, scenic, lighting, audio, & video systems
  • Working knowledge of Adobe Photoshop, AutoCAD, shipping & logistics processes, project management and inventory software, as well as a desire to learn all the above!


About us:

ESL Gaming is the world’s leading esports company. For more than two decades, we have been shaping the industry and leading esports and gaming innovation globally across the most popular video games, creating a comprehensive ecosystem with opportunities for players to go from zero to hero, and for fans to witness the best stories esports has to offer. Our portfolio consists of high-profile products such as the ESL Pro Tour, Intel® Extreme Masters, ESL Mobile, DreamHack Festivals, and many more, ranging from grassroots to global elite competitions. ESL Gaming is part of ESL Faceit Group, the leading international digital entertainment group. More information is available at about.eslgaming.com.


ESL Gaming is an equal opportunity employer. We are creating a world where everybody can be somebody. We celebrate diversity and are committed to creating an inclusive environment for all employees.