Lead Product Designer

Full Time
Job Description

Newzoo’s mission is to provide our clients with the best tools, data, and guidance to thrive in the games market. Driven by this, we have become a trusted partner for some of the world’s largest games, entertainment, technology, and media companies. We delight in helping them to navigate the ever-changing and -expanding field of gaming and esports. We have recently scaled up to 100+ people, working from offices and homes around the world.

Job Description

Newzoo’s customers interact with our variety of data sources and services through a proprietary platform. During the last five years of development, it has slowly grown in terms of content and value, but also complexity. We are looking for an exceptional product / UX design leader who can take ownership of the platform’s user experience. You will:

 

  • Own the user experience of our platform, ensuring our users can easily find, interact, interpret, and extract data based on the insights they are looking for.
  • Define an inspiring design vision and set of underlying principles that will translate into a consistent, delightful user experience over time.
  • Work closely with our Lead Visual Designer to ensure consistency across our website and platform and adherence to the Newzoo brand and our design and accessibility standards
  • Lead and conduct a variety of user research activities with our customers to define the biggest problems users are facing within the platform and take the lead in solving them.
  • Synthesize quantitative data and qualitative research findings into actionable insights.
  • Inspire the other designer(s) within the team and help them grow through active coaching.
  • Establish a clear design process within the team that improves the overall quality of design work, but also strikes a balance with keeping momentum.
  • Refine and define our UX success metrics and report on these regularly.
  • Work together with our product team on the overall product vision and strategy.
  • Work in a highly collaborative product development unit consisting of ~20 people, including product managers, designers, (data) engineers, and QA.
  • You will be the most senior, go-to expert on product / UX design with the company, reporting into the Director of Product.

What skills do I need?

  • Exceptional UX / product design skills, knowledge, and experience. You’ve done and seen it all but are always curious on new developments with the design space.
  • Proven experience of being in the lead of designing complex digital platforms, products, and services, not only websites.
  • Advanced understanding and application of user-centered design concepts, tools, and methods to enable advance quality design and outcomes
    A strong grasp of data visualization design and an affinity for data.
  • An appreciation of the entire product development process, from problem-solving through to detailed UI and visual design.
  • Some experience in coaching (or managing) designers and a passion for helping the grow.
  • Experience with various research techniques and using analytics (e.g. Hotjar, Amplitude) to support decision making.
  • Ability to effectively communicate design decisions and complex concepts clearly and persuasively across different audiences and varying levels of the organization , including C-level.
  • Comfortable rolling up your sleeves and doing the work where need, especially to help coach and teach others.

Interested?

Please upload your CV/resume and motivation letter explaining why Newzoo, what makes you perfect for this position!